facebook-24x24

Click to search Click to search

Multi-agency approach aims to protect residents and families from abuse and fraud

SANTA FE – The state of New Mexico has created a new partnership between the state Attorney General, State Auditor and Ombudsman to protect seniors and specialized care individuals at nursing homes and long-term care facilities from poor or abusive treatment.

The Ombudsman will also partner with the Department of Health and Adult Protective Services to review data and elevate complaints to executive departments that have the power to investigate, level civil penalties and prosecute if needed.

The creation of this partnership follows a request by Governor Michelle Lujan Grisham for the Ombudsman to review complaints occurring during the COVID-19 pandemic and to recommend a course of action to increase support for residents and their families.

“This new process will take a hard look at the information and complaints we are seeing come from families, residents, and surveyors, with the goal of expanding accountability and increasing the standard of care across New Mexico,” said Aging and Long Term Secretary Katrina Hotrum-Lopez.

“We must work together and leverage the tools of our offices to protect vulnerable New Mexicans from anyone who would defraud or abuse them,” said Hector Balderas, New Mexico Attorney General. “Through this collaboration, we will continue to aggressively prosecute and hold individuals accountable for horrific abuse."

The partnership is designed to ensure that all complaints are expediently handled by setting up a direct referral process coordinated by the Ombudsman, working closely with not just the Attorney General and Auditor but local district attorneys, the Department of Health and the Office of the Superintendent of Insurance as needed.

“At a time when we need strong oversight for our seniors and care dependent New Mexicans, this referral process will enable residents and their families to restore their dignity and seek the justice they deserve,” said Zack Quintero, New Mexico State Ombudsman. The State Ombudsman Program has recently started a new statewide initiative of wellness, dignity, and access to justice during COVID-19; this announcement is part of that initiative.

“These efforts help champion the Office of the State Auditor’s fight against fraud and abuse, increasing avenues for identifying risks related to financial affairs and guardianship and conservatorship matters within our purview,” said Brian Colón, New Mexico State Auditor. “New Mexicans deserve financial transparency and protection and we look forward to working with the Attorney General and Ombudsman to better serve one of our most vulnerable populations.”

The New Mexico Long-Term Care Ombudsman Program provides advocacy and resident-centered protection of the rights of New Mexicans living in long-term care facilities. To that end, the Ombudsman Program provides individual and systemic advocacy on behalf of long-term care residents.

Join GCB Three Times Weekly Updates

Welcome to Three Times Weekly Updates! You will be subscribed to email notifications with links to recently posted articles.
captcha 
You can unsubscribe anytime. We never share or rent your email to anyone.

Fire Alerts

Editor's Note

Check out Pets to Adopt. The High Desert Humane Society has some new cats and dogs up for adoption.

Those new to providing news releases to the Beat are asked to please check out submission guidelines at https://www.grantcountybeat.com/about/submissions. They are for your information to make life easier on the readers, as well as the editor.

Classifieds: We have changed Classifieds. Check periodically to see if any news ones have popped up. The former software failed us, so it's just a category now, with prices posted. Send your information to editor@grantcountybeat.com and we will post it as soon as we can. Instructions and prices are on the page.

Images: We have received complaints about large images blocking parts of other articles. If you encounter this problem, click on the title of the article you want to read and it will take you to that article's page, which shows only that article without any intruders. It's a software problem, not easily fixable, other than showing fewer articles per summary page. If you are a frequent visitor, you might not mind fewer articles per page, but if you only come once in a while, you likely want to see more articles to browse. Write me at editor@grantcountybeat.com to let me know your feelings on this issue. 

Compliance: Because you are an esteemed member of The Grant County Beat readership, be assured that we at the Beat continue to do everything we can to be in full compliance with GDPR and pertinent US law, so that the information you have chosen to give to us cannot be compromised. 

New Columnists: The Beat continues to bring you new columnists. And check out the old faithfuls who continue to provide content.

The Beat has a column for you gardeners out there. The Grant County Extension Service will bring you monthly columns on gardening issues. The first one posted is on Winterizing your houseplants and patio plants.

The Beat totally appreciates its readers and subscribers!  

WARNING:

All articles and photos indicated by a byline are copyrighted to the author or photographer. You may not use any information found within the articles without asking permission AND giving attribution to the source. Photos can be requested and may incur a nominal fee for use personally or commercially.

NOTE: If an article does not have a byline, it was sent to the Beat and written by someone not affiliated with the Beat

Don't forget to tell advertisers that you saw their ad on the Beat.

Newsletter: If you subscribe to the Join GCB Three Times Weekly Updates option on the left side of this page, you will be subscribed to email notifications with links to recently posted articles.

Here for YOU: Consider the Beat your DAILY newspaper for up-to-date information about Grant County. It's at your fingertips! One Click to Local News.

Feel free to notify editor@grantcountybeat.com, if you notice any technical problems on the site. Your convenience is my desire for the Beat. 

Disclaimer: If you find errors in articles not written by the Beat team but sent to us from other content providers, please contact the writer, not the Beat. For example, obituaries are always provided by the funeral home or a family member.

We can fix errors, but please give details on where the error is so we can find it. News releases from government and non-profit entities are posted generally without change, except for legal notices, which incur a small charge.

Thanks for your support for and your readership of Grant County's online news source—www.grantcountybeat.com

20191110