SHARE modernization helps state operations 'Come of Age'

Category: Non-Local News Releases Non-Local News Releases
Published: 18 October 2017 18 October 2017

Santa, Fe NM – The New Mexico Department of Information Technology (DoIT) has successfully modernized the Statewide Human Resources, Accounting, and Reporting (SHARE) system. This upgrade has simplified business operations, enhanced efficiency, improved transparency, and strengthened state workers' ability to provide the highest quality service to New Mexico citizens.

The SHARE system, implemented in 2006, integrates human resources and financial reporting for more than 100 state agencies on a single enterprise platform. With the upgrade, critical business functions such as employee timesheets, purchase orders and payments are improved; payroll processing is more efficient; and state financial data is more accessible.

This month's upgrade to the Financials system built on the success of the HR system upgrade in April.

"We have not only upgraded the SHARE system with the latest technology, we have also improved our business processes throughout the state," said DoIT Secretary Darryl Ackley. "This across-the-board modernization brings real benefits to our workforce, our customers and taxpayers."

Secretary Ackley credits the modernization project's success to several key differentiators:

  • planning and coordination between DoIT and the Department of Finance and Administration (DFA) on each phase of the project;
  • an iterative software development methodology known as Agile that minimized risk throughout the design, development and testing phases of the project;
  • clearly defined goals and objectives that led to engaged and collaborative stakeholders with a shared mission;
  • system users who actively participated in design sessions, testing, and training to prepare for the upgrade;
  • consistent communications and robust training that kept staff enthusiastic throughout the two-phase project;

"The SHARE upgrade has increased transparency and accountability for state business operations by improving financial controls and automating processes to reduce paperwork and interoffice mail, saving the state both time and money," said DFA Secretary Duffy Rodriguez. "Improved reports give users better access to accurate data so they can make more informed decisions."

Another positive change associated with the SHARE upgrade is an improved process for state employees to report the hours they work each week. Previously, employees only reported the exceptions to their regular work schedule, such as time off or sick leave. State paychecks are now more accurate because they are based on the actual hours reported by employees and approved by supervisors. The transition to this new time reporting method was a tremendous success: 99.998% of employees entered their time by the deadline during the first pay period after the upgrade.

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