The COVID-19 pandemic created a great number of challenges worldwide, but it also helped jumpstart the world of telehealth, where doctors and nurses can remotely treat patients via phone or the internet.

In partnership with Electronic Caregiver, a Las Cruces-based health technology company specializing in remote patient monitoring and telehealth services, New Mexico State University On-Demand is offering an eight-week online telehealth care coach certification course.

“We are excited to partner with this innovative organization on developing a new learning model that provides a direct connection to workforce needs,” said Sherry Kollmann, NMSU vice provost of digital learning initiatives.

NMSU On-Demand also offers a variety of certification courses, along with micro-certification courses and digital badging, which students who successfully complete a course can add to their resume so that potential employers can learn more about the course modules.

“Telehealth is experiencing tremendous growth,” said John Muñoz, executive director of care coordination at Electronic Caregiver. “A telehealth coach partners with a patient to help increase patient engagement in their health treatment plans, set realistic health goals and implement lifestyle changes based on the health team’s recommendations. The core skills you will develop in this innovative course will help you to understand how to achieve this best individually and as part of a larger team.”

Modules include navigating HIPAA laws, medical terminology and the benefits of telehealth coaching. Students will have the opportunity to finish the course early, but the course instructor will continue to be available to answer questions or go over the course materials.

The course is open to not just healthcare workers, but to anyone interested in a career in healthcare. Students who successfully complete the course will also get their foot in the door at Electronic Caregiver and be notified of employment opportunities. The company is looking to hire about 700 employees over the next five years.

“The course is beneficial whether starting your career in healthcare or adding to your skill set as a healthcare professional,” said Jamie Jaramillo, a care coordinator at Electronic Caregiver. “When I became a nurse, I worked for a hospital, but I eventually decided the long hours and changing schedule were not a good fit for my family and me. Working in telehealth is better for my family, and I am still valued for my nursing knowledge and judgment.”

There are only 15 spots available for the highly competitive course, and those interested in participating are encouraged to register early. The last day to register is Aug. 30, and the course starts Sept. 1.

To learn more and to register, visit https://nmsu.link/ecg-care-coach. For more information on NMSU On-Demand, visit https://nmsuondemand.nmsu.edu/

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