Dear Editor:

I followed the suggestion of the letter writer who said he found alarming information on the organization GRMC is partnering with for ER services, and visited the Better Business Bureau web site re complaints against that company, Vituity.

I found fifteen complaints, almost exclusively concerning billing disputes thus far in 2026.

I googled for more information about Vituity and found they have 8000 clinicians serving 14.5 million patients. So, they probably send out fee invoices in the multi-millions every year.

Vituity is on track to receive 30 or so complaints this year, which seems hardly alarming considering the size and scope of the organization.

Tim Matthes
Silver City