Hidalgo Medical Services Makes Positive Strides in Access and Experiences of Care and Organizational Culture

Lordsburg, NM – February 27th, 2026 - Hidalgo Medical Services (HMS) is proud to announce the launch of its new Medical Mobile Clinic, made possible through the New Mexico Rural Health Care Delivery Funds and the committed HMS team members. This is a major step forward in expanding access to high-quality healthcare services throughout rural Southwest New Mexico.

The grant supports the Medical Mobile Clinic being integrated into communities for a minimum of one day per week, ensuring consistent, reliable access to services for patients who may otherwise face transportation or geographic challenges. Between our recent establishment of transportation services and the new Medical Mobile Clinic, a direct positive enhancement to patient access to care has been established. 

"We are continually striving to expand services and improve access for the communities we serve," said Dr. Gregory Busch, HMS CMO, "The Medical Mobile Clinic allows us to reach patients in new and meaningful ways, while continuing to deliver the high standard of care HMS is known for."

In conjunction with these newly enhanced services, HMS continues to make positive strides in its service to Hidalgo and Grant Counties. For example, HMS is proud to report a 95% average patient satisfaction rate in calendar year 2025 and year to date, demonstrating strong community trust and positive patient experiences. In addition, HMS maintains an overall employee satisfaction score of 86.24%, up from 81.59% in 2023. These results are a testament to the organization's investment in its workforce and culture of excellence.

"Our mission has always been to ensure that quality healthcare is accessible to everyone in the communities we serve," said Dr. Dan Otero, HMS CEO, "The Medical Mobile Clinic reflects our continued growth, our strong partnership with the State of New Mexico, and our local community partners, and our commitment to innovative solutions that expand high-quality care across Hidalgo and Grant Counties."

HMS extends sincere gratitude to the State of New Mexico for its support and partnership in funding this initiative. This collaboration strengthens healthcare access across the region and reinforces a shared commitment to community well-being.

The Medical Mobile Clinic will provide essential healthcare services and will be strategically scheduled to serve communities across the service area.

For more information about the Medical Mobile Clinic or to learn more about HMS services, please visit www.hms-nm.org or call 575-800-1HMS (1467).

Hidalgo Medical Services (HMS) has provided high-quality, patient-centered primary care, behavioral health, dental, and community-based services to southwestern New Mexico for 30 years. As a Federally Qualified Health Center, HMS is committed to improving the health and well-being of individuals and families through accessible, affordable, and compassionate care. HMS is a Federally Qualified Health Center 330 Grantee under 42 USC 245b and a deemed Public Health Service Employee under 42 USC 233(g)-(n).