SANTA FE — The New Mexico Department of Health has terminated its agreements with four providers who deliver services to 708 individuals on the developmental disabilities waiver and is investigating allegations of misconduct that resulted in severe and life-threatening injuries to a client. The providers include: 

• At Home Advocacy, Inc., Albuquerque 
• A New Vision Case Management, Corrales 
• Lynn Barbour, LLC, Albuquerque 
• Sylvester & Company, Los Ranchos de Albuquerque 

“The egregious failure by these agencies to ensure the wellbeing of our disabled clients warranted immediate action to safeguard residents,” said Department of Health Cabinet Secretary Patrick Allen. “Anyone charged with protecting the most vulnerable New Mexicans is held to the highest standard, and we will hold anyone that abuses that responsibility to full account.”  

All direct care personnel allegedly involved in this case are no longer working with clients. The Department of Health and law enforcement agencies are currently investigating these providers. The above providers are required to transition all clients receiving services to other provider agencies no later than April 30, 2023. In the interim, the DOH Developmental Disabilities Supports Division will conduct face-to-face visits with the family living clients every week until they are fully transitioned to new providers, in addition to monitoring the case management transitions until every individual is settled with a new team.  

“We are doing all we can to help ease the disruption and distress caused to residents and their families as we transition them to new providers,” said Sec. Allen.