With Congress and the Administration failing to come to an agreement to extend additional funding for the federal government’s Affordable Connectivity Program (ACP), April will be the last month in which participating households will receive their full ACP benefit. As the ACP winds down, I wanted to share a quick update on how Comcast is working with our customers and partners to help keep New Mexico connected.
Comcast has been a leader in narrowing New Mexico’s digital divide for more than a decade. Even with the ACP ending, we will continue to offer a range of affordable options to meet the needs of every budget:
In May as the government funding winds down, Comcast will include the federally funded ACP credit of $14 on the Xfinity bills of all our ACP customers.
Every household that has been enrolled in the ACP is eligible for Internet Essentials, our reliable, low-cost, high-speed home internet service for $9.95 per month, or Internet Essentials Plus at $29.95 per month, for larger households that may need to connect more devices at the same time (equipment included, no credit check, no cancellation fee)
Comcast will offer all Internet Essentials and Internet Essentials Plus customers one line of Xfinity Mobile at no additional cost for up to 12 months.
For those who need a quick, on-the-go connection to the internet for devices like laptops, tablets or mobile phones but don’t want the commitment of a wired home internet connection, we’ll also continue to offer unlimited access to the nation’s largest network of WiFi hotspots through WiFi Pass - $10 for the first month and $20 per month thereafter. No modem needed. And the ability to cancel any time with one click.
Comcast will continue to offer free WiFi in 1,250+ Lift Zones nationwide – including more than 50 here in New Mexico. Lift Zones, as you know, are local community centers we’ve specially outfitted with business-grade WiFi to ensure families, especially children who use them after school or seniors who gather for classes and other activities, can get online.
If you are working with households who will be impacted by the expiration of the ACP, encourage them to call 1-800-Xfinity, so our team can help them learn more about all the offers available in this area.
Comcast will also work closely with local governments, school districts, healthcare providers, and nonprofits to help families get and stay connected to the internet. Please reach out to me if you would like to discuss how we can work together to help keep ACP enrollees online as the program ends.